From time to time, TANDEM receives information requests about its customers from law enforcement agencies around the world. This page is here to provide you and law enforcement with information about how these requests are processed.
When TANDEM is contacted, law enforcement is generally interested in two types of data: information about customers’ identities and information about their trading activities.
When information requests are received, TANDEM requires that it should be accompanied by appropriate legal process. This can vary from place to place. For example, production orders, search warrants, and subpoenas may all amount to legal process. TANDEM reviews each order to determine that it has valid legal basis and that any response is narrowly tailored to ensure that only the data to which law enforcement is entitled is provided.
TANDEM also reserves the right to make disclosures to authorities in order to protect itself, any Associates, and customers.
TANDEM welcomes inquiries from about its policies and procedures. Please reach out to us at support@JOINTANDEM.io